How can we help?
Whether you have a question, found a problem, or want to discuss a business opportunity, our team would be happy to hear from you.
Response time
Usually within 24 hours
Private and secure
Your details stay protected
General enquiries
Questions about the website, your account, or how the marketplace works.
Business enquiries
Speak to us about advertising, partnerships, agencies, or professional services.
Report a problem
Let us know if something is not working correctly so we can investigate it.
Suggest a feature
Share an idea that could make buying or selling property easier for everyone.
Send a message
Tell us what you need
Give us as much information as possible and we will make sure your enquiry reaches the right person.
Clear support
Straightforward answers without unnecessary jargon.
Real feedback matters
Suggestions from buyers and sellers help shape the platform.
Safety comes first
Suspicious behaviour and security concerns are treated seriously.
Need a quick answer?
Our Help Centre already covers many common questions about trust, safety, buying, and selling.
Visit the Help Centre